Consumer Grievance Redressal Forum (CGRF)
KESCO CGRF services — status, complaint format, regulations, FAQ and online tracking
Choose a CGRF service below. These pages are maintained by KESCO.
Status of CGRFs at a Glance
Overview of Consumer Grievance Redressal Forum status
Status of Disposal by CGRFs
Disposal status of CGRF complaints
Format for Complaint
Download or submit the CGRF complaint format
UPERC(CGRF) Regulation, 2022
Regulatory framework for Consumer Grievance Redressal Forum
FAQ
Frequently asked questions about the Consumer Grievance Redressal Forum
Online CGRF Status
Track the status of your CGRF complaint online